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Technical support

You can use the boxes below to get information about the warranty and service process.

Process Browse

Application Process

To benefit from warranty services, you must first make an application. During this process, you will be asked to fill out a form stating details and problems with your product. Filling out the form with complete and accurate information will ensure that your application is processed quickly.

Technical Support Application Form

Technical Support Application Form

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Service Type
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PDPL Approval
Information Security Approval
Note: When you select the option above Information security You are deemed to have read and accepted the instructions. You can terminate your e-newsletter subscription at any time from the cancellation link at the bottom of every e-mail sent to you.

Approval and Certification

After your application is received, it is evaluated whether you are covered by the warranty. As a result of the evaluation, you will be informed whether your application has been approved or not. Required documents and instructions for approved applications will be sent to you via e-mail. These documents may include the warranty certificate, purchase invoice and other required documents.

Track and Trace

Once your application is approved and the required documents are submitted, you can follow every stage of your warranty process. You will receive updates on the status of repairs or replacements and be able to monitor the progress of the process. You can access this information by clicking on the boxes below.

Defective Product Tracking

Support and Feedback

If you have any questions or feedback during or after the warranty period, you can contact our customer support team. Our support team is always ready to solve any problems you experience and ensure your satisfaction. Additionally, your feedback about the warranty process will help us improve our services. You can use the boxes below to get support or give feedback.

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